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Chris Voss
Communication & Negotiation

Chris Voss

Teaches Negotiation

Chris Voss is a former FBI hostage negotiator and author of Never Split the Difference. His tactical empathy approach has transformed how millions of people negotiate in business and life.

4 lessons4+ hours of contentAll free on YouTube

Start Here

1

Never Split the Difference - Core Tactics

45 minTalks at Google
2

The FBI Hostage Negotiator's Guide

15 minBig Think

Deep Dives

3

MasterClass Preview - Negotiation

30 minMasterClass
4

Negotiating in Everyday Life

1h 20minPodcast

Key Concepts You'll Learn

Tactical Empathy

Understanding the feelings and mindset of another.

Mirroring

Repeat the last few words to encourage more sharing.

Labeling

Name the emotion to validate and diffuse it.

The Late-Night FM DJ Voice

Calm, slow tone to create trust.

That's Right

The two words that signal true agreement.