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Celeste Headlee
Communication & Negotiation

Celeste Headlee

Teaches Conversation

Celeste Headlee is an award-winning journalist and host who has conducted thousands of interviews. Her TED talk on having better conversations has been viewed over 25 million times.

4 lessons4+ hours of contentAll free on YouTube

Start Here

10 Ways to Have a Better Conversation
12 min

10 Ways to Have a Better Conversation

TED
Why We Should All Stop Saying 'I Know Exactly How You Feel'
8 min

Why We Should All Stop Saying 'I Know Exactly How You Feel'

TED

Deep Dives

We Need to Talk - Full Talk
45 min

We Need to Talk - Full Talk

Talks at Google
The Art of Listening
30 min

The Art of Listening

Podcast

Key Concepts

Be Present
Don't multitask—be fully in the conversation.
Don't Equate
If they talk about loss, don't share your own loss.
Use Open-Ended Questions
Let them describe; you'll get more interesting answers.
Go with the Flow
Don't hold onto prepared questions; follow curiosity.